Anderson360 Program
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Has the loss of a critical application at an
in-opportune time ever cost your business revenue? What about employees
sent home early or resorting to pen and paper, waiting for the network to be
fixed? Downtime and lost productivity impact your bottom line.
Do you have trouble budgeting for IT from year to
year, or even from month to month?
Ever wonder if there is a better, more reliable and
predictable way to manage your entire network?
AndersonPC’s Anderson360 Program is the ideal
fixed-price solution for organizations like yours, which demand the utmost
in network reliance and quality service. Backed by a Service Level
Agreement, AndersonPC’s Anderson360 Program addresses your
critical IT needs by:
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Ensuring sustained and continuous access to your discrete
business service applications such as accounting, scheduling,
communication, email, web applications and others
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Guaranteed predictability of your IT spending – No more
emergency fees! No maintenance overage, or fees for software updates. One
monthly fee is all you pay!
- Providing the highest priority response for network issues
– if something unpreventable does occur on your network, you will move
to the top of the service queue, where we will immediately begin work on
resolving the issue and getting you back to business fast
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Optimizing network performance – we provide unlimited
preventative maintenance activities on those devices that support your
critical business applications
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Total support for your employees with unlimited Helpdesk
access
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We are your outsourced IT department We will be your
single point of contact for all of your IT service and support needs. We
work with your hardware and software vendors on your behalf to remediate any
of your support issues
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Network Peace of Mind
Fixed Cost IT — it’s that simple! For a fixed monthly
fee, AndersonPC will work with you to understand your business
availability needs and budget concerns. We will run a baseline assessment of
your existing infrastructure to understand any potential weaknesses. Then we
will custom tailor a service level agreement that defines your expectations
and needs. Then we’ll deliver on it. It’s that simple.

Services Provided:
Availability, Performance & Predictive failure monitoring for
all network devices & services
- Site Assessment and Critical Review of your Network and
related business workflow
- Complete inventory and tracking of all of your software and
hardware
- Unlimited Proactive Maintenance on all network devices
- Unlimited Network Service Desk and Emergency Support
- Unlimited End User Helpdesk Support
- Monthly Comprehensive Reporting
- Highest Priority Response
- Quarterly and Fiscal Year End Consultation, Strategic Planning
and Budgeting Sessions
- One fixed, monthly price
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